Shipping & Handling

Order Lifecycle

1. Order Placed

   After you place an order you will receive an email confirmation. If you have any special requests, tell us before your item enters the processing stage.

2. Processing

   We run strict quality checks and careful packing. Most orders ship within 3 working days; some items may need 5–7 working days depending on stock. For multi-item orders, processing follows the item with the longest lead time. Processing time is separate from shipping time.

3. Shipping

   We partner with major international carriers and offer several methods. You can choose your preferred shipping method on the Order Information page during checkout. Delivery may be slower during public holidays when manufacturers and couriers limit operations.

4. Delivered

   Tracking numbers may take a few days to become active. For peace of mind, we recommend adding a tracking number and shipping insurance at checkout.

Taxes & Import Duties

Packages are dispatched from different warehouses and shipped duty unpaid (DDU). Import tax or customs duties may apply depending on your country's regulations and the shipping method chosen. Please check with your local Customs office for details applicable to your region.